Trading Technology - Voice and Video systems

The voice technology used on the trading floor is probably more important than the computing systems. It is imperative that the voice systems are fast and ultra reliable. With the increasing focus on Compliance effective voice recording technology is now critical. Our practitioners have been involved in trading floor voice systems since the days of Strowger equipment right through to the new VOIP technologies. We realise the mandate for absolute reliability yet flexibility for changes. This requires careful investment in the right technology and good methodical but responsive procedures to keep track of the environment.

Telecom costs are a major element in the cost of operations, particularly where international voice communications are involved. Careful selection and good negotiation can help to keep those costs under control.

Trading turret technology such as IPC or Syntegra can place demands on the design of the Technology Rooms and the structured cabling systems. We have experience in specification, installation and implementation of such systems. The PBX system is essential for both Front and Back Office areas. We can help you select the most appropriate system. The growing importance of VOIP needs to be taken into account in any Trading Room technology strategy. From the early days of this technology we have deployed it on an international basis.

Voice recording using technology from such suppliers as Nicelog or Dictaphone needs careful integration with the main voice telecom systems. The associated conversation retrieval systems are equally important. These may need integration with desk top PC facilities to enable controlled user access to voice recording records. We can help you plan for the Compliance issues involved with this requirement. The requirement to store voice conversation for years can place heavy demand on the ICT infrastructure, we can help advise on cost effective solutions to such problems.

Trading rooms and their managers will have need for good audio/video and television facilities. There will need to be good switching capabilities for these services. We can help you find appropriate technology for cost effective solutions. In addition we have implemented public address systems and video monitoring facilities.